Articles
Changing Your Password
If you would like to change your password for the Client Portal, you can do so from the 'My Profile' section. Navigate to the 'My Profile' section Click the 'Change Password' option on the left Enter your current password and your new password ...
Sending A Message
You can send messages to our clinical team about a recent visit (last 90 days), or about a specific animal that is registered as a patient. Message Regarding a Recent Visit You can send messages to our clinical team about a recent visit via the Cl...
Questions and Feedback
You can send any questions or feedback about the website, or report any technical issues, by using the Feedback link at the top of the page. If you have questions about your bill, or need assistance paying, please call us. UC Davis VMTH 530-752-...
Visit Invoices
Visit invoices are now available in the Client Portal! Once the patient has been discharged and the visit is finalized, a link to the invoice can be found in the visit list. The invoice can also be access from the Visit Information link. ...
Downloading Imaging Studies from Ambra
When you receive an email link from Ambra Health, you can view the individual studies online for 90 days. After 90 days, the studies will be removed automatically. Downloading Studies To download studies to store permanently follow these steps:...
SMS Appointment Reminders
NOTE: This information is currently only applicable to the UC Davis VMTH, not the San Diego Clinic You can now sign up to receive SMS appointment reminders with your client portal account. To opt in for these reminders visit your profile page. On...
Hiding Animal Information on Client Portal
By default, the Client Portal shows information for all of your animals. If you do not want to show one of your animals, the Client Portal allows you to hide their information. Steps to Hide Animal Information on Client Portal 1) Go to your User P...
Proof of Zero Balance for Insurance Claims
When submitting an insurance claim, you could be asked to provide a Proof of Zero Balance. Insurance companies request this documentation to verify that a medical bill was paid before reimbursing a client. Please provide the following documents to ...